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Field notes on applied AI.

We publish when we have something useful to say — about AI-driven growth that works outside the demo — and the voice AI and agents we’re building toward.

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Voice AI

What a voice AI agent actually has to get right

Latency, turn-taking, phone-line audio, handoff and the metrics that matter — the engineering realities behind a voice agent people don’t hang up on.

· 6 min read